Return

Product must be returned to us within 10 days from the date it was delivered to the customer if the product is damaged, leaked, tampered with, or broken, or if the package is compromised. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers. 

Returns will not be accepted if: 

1. Products are used or altered. 

2. Original packaging (cartons, labels, etc.) is missing. 

3. The return/replacement request is generated after 10 days of the delivery date. 

4. The damage or missing product is reported after 10 days from the delivery date. 

5. The product is being returned for a reason other than a manufacturing defect. 

Process: 

If you would like to return a product, let us know by emailing us at  info@revivehealthnwellness.com within 7-10 days of receiving the product. Your email should contain: -

- Order ID

- Name

- Items you want to return

- Reason for return

Please ensure to include images as proof in your email. We will investigate and review your return request within 24 working hours. 

If, based on our examination, the product is beyond use or in damaged condition, we will request that you discard the product. 

In this case, we will provide a replacement accordingly. After your product(s) are received, we will verify it against the claim and initiate the replacement or refund accordingly. 

Return Pick-up (available for most pin codes): 

1. Once we receive a return email request, we will initiate a reverse pickup. A service representative will visit you for the pick-up within 1 to 2 days. 

2. If our reverse pick-up service is not available at your location, you will need to self-ship the product via any reliable courier partner. We will reimburse the courier charges.